SHIPPING RATES & POLICIES
Free shipping of Poised book via USPS in all 50 states.
Delivered in 2-5 business days.
Next day shipping add $5.00
Insurance add $2.00
Order 10 plus Poised books – $12 per book with free shipping
Why we collect personal information?
THIS SITE collects personal information to improve the manner by which we operate, offer our products and services, communicate with you about those products and services, and provide effective, timely customer support when needed. We do not rent, sell or disclose your personal information to third parties.
What kind of personal information do we collect?
If you request information about the Renue or if you opt-in for a downloadable product, you will be asked to supply the following information:
• Company name
• Email address
• Phone number
If you order a product, sign up for a workshop or retreat online, we will collect the following information.
• Email address
• Phone number
• Credit card information
How we protect your personal information?
We will maintain your personal information in a secure database which is only accessible by password and is protected by the use of firewalls. This site takes all feasible and reasonable precautions to protect the personal information that we collect from you. Every staff member must sign a Confidentiality and Non-Disclosure Agreement wherein he/she agrees not to improperly use and/or disclose any personal information about clients or other individuals who have contacted Renue. We do not use the information in the database for any purposes other than facilitating your future orders, or to permit us to notify you of products, services, workshops and retreats offered by Renue.
We do not store your credit card numbers or expiry dates in our database. Consequently, each time you choose to purchase an item, you will have to re-enter your personal information and credit card information to complete the order.
Our website may contain links to other websites. Please note that when you click on one of these links, you will be leaving our website and entering another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.
Opting out of receiving communications with us
If you do not wish to receive communications from Renue, you can opt out of receiving such communications by either following the instructions in each such communication or by contacting Renue (email address below) at any time. It may take up to ten days to process a request received by email.
If you change your mind and would like to start receiving communications from us again, you can do so by emailing us at Info@renueu.com.
What are cookies and how do we use them?
How and when do we disclose the information we collect?
THIS SITE may send personal information about you to other companies or people when we need to share your information to provide the product or service you have requested, or to provide a product or service to you. However, these companies are only permitted to use the personal information for these purposes.
THIS SITE may also disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with law or legal process or if requested by duly authorized public authorities; (b) comply with the order of a competent judicial authority in any jurisdiction; (c) comply with legal process served on.
Within 14 days of delivery of your shipment (including gifts), you may return any of the following items to us, for any reason, for a refund:
- Any book in its original condition
- Any unopened (still in its original packaging)
Please note that we cannot accept the return of opened items or items returned more than 14 days past delivery, and can only process returns and refunds for items purchased directly from Renue, LLC. For more information please contact us by email at firstname.lastname@example.org.
You will be notified of your refund via email after we have received and processed the returned item(s). You can expect a refund for your purchase(s) in the same form of payment originally used, 7 to 14 business days after we receive your return.
We do not offer exchanges on any items.
Taxes will not be applied, with the exception of orders shipping to the state of South Dakota, which will be charged the 6.5% South Dakota Sales Tax.